Help and contact

Support

Need help with GinUp English? Start with the common questions below or contact support.

Purchases

If full access is not unlocked after purchase, open the app settings and use Restore Purchase. Purchases are handled by Apple App Store or Google Play.

Pronunciation

Pronunciation practice needs microphone and speech recognition permissions. If recognition does not start, check system permissions and internet access.

Progress

Learning progress is stored on your device. Removing the app may remove local progress unless your platform keeps a backup.